"Discover the art of elegance with Shinora.Jewelry that defines your finest moments."
FAQS
What is the return policy?
At Shinora, we care about your happiness with every order.
Return Policy
Returns are accepted within 2 days after delivery.
To request a return, please contact us on WhatsApp with your order details.
Delivery is free for all orders, but return shipping charges must be paid by the customer.
Damaged or Wrong Item
If you receive a damaged or wrong item, please contact us on WhatsApp immediately, and we’ll arrange a replacement or refund for you.
Thank you for shopping with Shinora — your trust means everything to us.
Are any purchases final sale?
“All items can be returned only in the same condition as delivered. Returns must be requested within 2 days after delivery; otherwise, they will not be accepted.”
When will I get my order?
“Orders are processed within 24 hours of confirmation and delivered within 1–4 business days. Once your order is shipped, you will receive a tracking number to follow your package.”
How much does shipping cost?
“Shipping is free on all orders. However, if you return a product, return shipping charges must be paid by the customer.”